Template notice: This is generic boilerplate. Have it reviewed by the client and, ideally, a lawyer before launch — then delete this box.
Who We Are
This Privacy Policy explains how RTC Container Sales (“RTC”, “we”, “us”) collects, uses and protects personal information when you visit rtccontainer.com (the “Site”) or contact us. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Information We Collect
We collect information you provide directly, such as when you request a quote or call us:
- Name, phone number and email address
- City/province and delivery details
- Product interests, quantity and any notes you include
We also collect limited technical information automatically, such as your IP address, browser type, pages visited, referring website and the marketing source that brought you to the Site.
How We Use Your Information
- To respond to quote requests and inquiries
- To process and deliver orders
- To follow up about your request by phone, text or email
- To measure which advertising and marketing channels are working
- To protect the Site from spam and abuse
- To comply with legal obligations
Call Tracking & Analytics
We use call-tracking technology (CallRail) that may display a unique phone number on the Site and record call details — including the phone number, time, duration and, where permitted and disclosed, call recordings — to measure marketing performance and improve service.
We use a customer relationship management system to track form submissions and the pages and campaigns associated with them.
Third-Party Service Providers
We share information only with service providers who help us operate our business, such as form processing (Web3Forms), spam protection (Cloudflare Turnstile), call tracking (CallRail), CRM and marketing tools, and delivery partners. These providers may process data outside Canada, including in the United States, and are subject to the laws of those jurisdictions.
We do not sell your personal information.
Cookies
The Site and our service providers may use cookies and similar technologies to remember preferences, attribute leads to marketing sources and prevent spam. You can disable cookies in your browser settings; some features may not work as intended.
Retention & Security
We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
Your Rights
You may request access to, or correction of, the personal information we hold about you, or withdraw consent to marketing communications at any time, by contacting us using the details below.
Contact Us
RTC Container Sales
Phone: 1-866-528-7108
Email: [INSERT CLIENT EMAIL]
Address: [INSERT CLIENT ADDRESS]
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.